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Privacy Policy for Pet Crunch

Effective Date: 26-01-2025

At Pet Crunch, we are deeply committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our content, or use our services. By using Pet Crunch, you agree to the practices described in this policy.

1. Introduction

Pet Crunch is a comprehensive platform dedicated to all things pets and animals. Whether you are a pet owner, animal enthusiast, or professional in the pet industry, your privacy is important to us. This Privacy Policy is designed to help you understand the types of information we collect, why we collect it, and how we handle it responsibly.

2. Information We Collect

We collect information to provide you with a better experience and to improve our services. The information we gather includes the following:

a. Information You Provide Directly

We collect personal information you voluntarily provide, such as:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Details: Username, password, and profile information.
  • Transaction Data: Payment details, billing addresses, and purchase history when you make a transaction or donation.
  • User-Generated Content: Photos, videos, stories, reviews, or other submissions through forms or comments.
  • Survey Responses: Feedback and preferences shared via surveys or polls.

b. Information Collected Automatically

When you visit our website or use our services, we automatically collect:

  • Device Data: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages viewed, links clicked, time spent on the site, and navigation patterns.
  • Cookies and Tracking Technologies: Information collected through cookies, pixels, and other tracking mechanisms.

c. Information from Third Parties

We may receive additional information from:

  • Social Media Platforms: Data shared via interactions or logins (e.g., profile information, likes, and shares).
  • Marketing Partners: Insights from advertising campaigns or analytics services.
  • Public Sources: Data from publicly available records or online directories.

3. How We Use Your Information

We use the information we collect for the following purposes:

a. To Provide and Improve Services

  • Deliver personalized content and recommendations.
  • Process transactions and fulfill orders.
  • Enhance user experience and site functionality.

b. To Communicate with You

  • Respond to inquiries, comments, or feedback.
  • Send newsletters, promotional offers, and updates.
  • Notify you of changes to our services or policies.

c. For Marketing and Advertising

  • Display targeted ads based on your preferences.
  • Analyze campaign effectiveness and engagement.
  • Promote services, events, or partnerships relevant to your interests.

d. For Compliance and Security

  • Detect and prevent fraudulent activities.
  • Comply with legal obligations and enforce our Terms of Service.

4. Sharing Your Information

We respect your privacy and only share your information under specific circumstances:

a. With Service Providers

We share data with trusted partners who assist us in:

  • Payment processing and order fulfillment.
  • Website hosting and IT infrastructure.
  • Marketing, analytics, and advertising services.

b. With Your Consent

We may share your information with third parties when you provide explicit consent.

c. For Legal Compliance

We disclose information as required by law or to protect the rights, property, or safety of Pet Crunch, our users, or others.

d. Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies

a. What Are Cookies?

Cookies are small files stored on your device that help us improve your browsing experience. We use cookies to:

  • Remember your preferences and settings.
  • Analyze site performance and user behavior.
  • Deliver relevant advertisements.

b. Managing Cookies

You can manage or disable cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

a. Access and Correction

Request access to your data and correct inaccuracies.

b. Data Deletion

Request the deletion of your personal information, subject to legal and operational requirements.

c. Opt-Out of Marketing

Opt-out of receiving marketing emails or targeted ads.

d. Data Portability

Request a copy of your data in a portable format.

To exercise these rights, contact us at [email protected]
.

7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Retention periods vary depending on the type of data and its purpose.

8. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, or disclosure. These measures include:

  • Encryption of sensitive data.
  • Regular security audits and updates.
  • Restricted access to personal information.

While we strive to protect your data, no system is entirely secure. We encourage you to use strong passwords and take precautions to safeguard your account.

9. Children’s Privacy

Pet Crunch does not knowingly collect personal information from children under 13 years of age. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it. Parents or guardians can contact us to request the removal of their child’s information.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your own. These countries may have different data protection laws. By using our services, you consent to these transfers.

11. Links to Third-Party Websites

Our website may contain links to external sites. Pet Crunch is not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this page regularly to stay informed.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Pet Crunch
Email: [email protected]
Mailing Address: Punjab, Pakistan
Phone: +92-322-7174143

By using Pet Crunch, you agree to this Privacy Policy. Thank you for trusting us with your information as we strive to create a safe and enjoyable experience for all pet lovers.